Welcome to Oneguest, a platform that enables hotels & resorts to deliver hyper-personalized and contactless experiences to their guests, whilst providing support for complete hotel operations for the entire digital guest journey.
With Oneguest, you can significantly decrease service booking times, eliminate language barriers among guests and staff, promote great deals and offers through customized notifications and messages and facilitate a digital guest journey from pre arrival all the way to post checkout!
Oneguest comes with a heap of benefits for your property that allows for unparalleled operational efficiency –
UPCOMING GUESTS – List of guests who are expected to check-in along with accompanying
guests’ details, pickups, expected check-in and checkout time.
CHECKED-IN ROOMS – Details of rooms that are checked-in currently with the guest details,
checked-in time and expected checkout time.
ANALYTICS – Generate valuable insights through smart analytics related to various business
functions and streamline operations.
Room Service / Housekeeping – Get statistics for all the preferences for the selected floor for
customizing in-room experience.
Front Desk / Concierge – Check trends for room occupancy for Checked-in Rooms, Checked-in and Checked-out Guests.
Food & Beverages – Gain valuable F&B insights for Dietary Regime, Top Preferred cuisines, Spice levels, Top restricted items, Dietary health concerns, Breakfast and Beverage preferences.
NOTIFICATIONS – Check the notifications and updates from guests your staff has received.
PREFERENCES – Learn about the preferences of guests using their unique Oneguest guest code.
CHAT – Multilingual chat to answer guest queries pre, during, and post stay. This also facilitates
internal staff chats for faster communication.